Privacy Policy

Privacy Policy

Introduction

Welcome to https://hotel-slip-and-fall.personalinjury-talk.com (hereafter referred to as “Hotel Slip & Fall” or “we,” “us,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and protection of information from users visiting our website, utilizing our services, or engaging with our content.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  • Using Our Services: When you sign up as an authorized user for our applications or services, we collect and process your data to provide personalized experiences.
  • Visiting Our Websites: Every time you access our websites, we may record certain information about your visit, including IP addresses, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data.
  • Communications: We may reach out to you via email, calls, texts (SMS), or other communication channels with newsletters, promotional offers, surveys, or service updates. You have the option to unsubscribe from these communications at any time.

Personal Data Collection

We collect several types of personal data, which can include:

  • Account Details: This includes usernames, passwords, and account creation information.
  • Payment Information: Credit/debit card details, billing addresses, and payment history.
  • Financial Records: Bank account numbers (if provided for transactions), investment portfolios (if shared).
  • Purchase History: Items or services purchased from our platform, order dates, and quantities.
  • Mobile Device Identifiers: Unique device identifiers, mobile phone numbers, and operating system versions.
  • Location Data: GPS coordinates or information about your general location when using our location-based services.
  • Feedback and Reviews: Comments, suggestions, and reviews you submit to us.
  • Social Media Information: Data from social media platforms (if linked) including user preferences and interactions.
  • Product Preferences: Your choices, likes, or dislikes regarding our products/services.

We collect this data through various means: direct input by users, forms, surveys, online transactions, browser cookies, pixels, device fingerprinting, and third-party providers.

Cookies

Hotel Slip & Fall uses cookies to enhance user experience and gather analytics. Cookies are small text files stored on your browser that serve different purposes:

  • Strictly Necessary Cookies: Ensure basic functionalities of our website, such as enabling secure log-ins.
  • Preference Cookies: Remember your preferences for a personalized browsing experience.
  • Analytics Cookies: Track visitor behavior to improve our services and content.

Users can manage non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law. The specific retention periods vary based on the type of data and the purposes for collection:

  • Account Information: Retained while the account is active and for a reasonable period after account closure.
  • Payment Data: Securely stored for transaction history and fraud prevention, but not longer than required by payment processors.
  • Purchase Records: Kept for billing and tax purposes, typically up to 7 years.
  • Customer Support: We may retain communications for customer service records.

Once the data is no longer needed for these purposes, we delete or anonymize it to prevent re-identification.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

  • Data Encryption: We use encryption protocols to secure data in transit and at rest.
  • Third-Party Processing: Engaging secure third-party service providers who adhere to strict privacy standards.
  • Access Controls: Restricting access to personal data based on the principle of least privilege.

Children’s Privacy

Hotel Slip & Fall does not knowingly collect or solicit personal information from children under 18 years old. Our services are not targeted at children, and we have taken steps to prevent their registration or data collection.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  • Restriction: Limit our use of your data while we verify its accuracy.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to processing based on legitimate interests or consent.
  • Non-Discrimination: Be free from discriminatory practices when exercising your rights.

To exercise these rights, please contact our Data Privacy Team via the provided email address or mailing address. We will respond within a reasonable timeframe.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes made will be reflected on this page, and we encourage users to review it periodically. Continuous use of our services following policy updates constitutes your acceptance of the revised terms.

Contact Information

For any privacy-related inquiries, data access requests, or complaints, please contact us:

We are committed to resolving any concerns you may have about our privacy practices.